mcdonald's drive-thru ai upgrade is a deliberate plot to eliminate human jobs, and my local franchise is already messing up orders.
I visited the McDonald's on Main Street yesterday for a quick coffee, and that new AI voice system couldn't understand my simple order of a "large black coffee." The machine kept asking me if I wanted a "McFlurry with sprinkles." So, after screaming "JUST BLACK COFFEE" three times, I drove forward, and guess what? They handed me a chocolate shake. I asked for my money back, and the manager said the AI flagged my order as a "complex request."
This isn't progress; it's common sense gone out the window. We're replacing three teenagers who could actually pour a cup of coffee with a robot that's slower than my grandmother on dial-up. My buddy’s nephew was one of those drive-thru workers, and now he's out of a job because the franchise owner thinks this “upgrade” will save a few bucks. I’d rather have a real person who can hear me say “no onions” than a machine that thinks I’m speaking in code.