2018-2022 ford safety recall triggers total meltdown at local dealership: "You can't fix stupid with a recall notice"
Just got back from the Ford dealership on Main Street and I'm still shaking my head. My buddy's 2020 Ford Explorer has had that "check engine" light flashing for weeks. Now suddenly there's this massive 2018-2022 ford safety recall for faulty brake master cylinders, and the waiting list is three months out. The service manager had the nerve to say "we're working through it." Common sense would tell you this recall should have been rushed out two years ago when people started complaining about their brakes failing on the highway. Instead, they wait until a few cars literally roll into intersections, then pretend it's a surprise. Meanwhile, my cousin's neighbor has the exact same model, and his brakes failed last Tuesday—almost took out a school bus. The dealership just shrugged and handed him a loaner. I'm not against safety, I'm against this pathetic "we didn't see it coming" attitude from a company that made billions off these trucks. It's not rocket science: if the master cylinder leaks, the pedal goes soft, and you crash. Fix it or stop selling them. But hey, keep tweeting about "customer satisfaction" while our families are dodging rolling death traps.