Southwest Airlines new routes missing the mark again – why can't common sense prevail for once?
Just saw the announcement about those Southwest Airlines new routes, and I can't believe this is what passes for "innovation" these days. They're adding flights to places nobody asked for – seriously, who needs another connection to middle-of-nowhere airports when we can't even get reliable service to cities that actually have traffic? My neighbor's been waiting three hours for a delayed flight, and they think adding more routes to vacation spots is the answer. Common sense says fix the basics first: less delays, better customer service, and fares that don't spike the moment you look at them. But no, let's just throw more planes in the air and pray no one notices the mess on the ground. Typical corporate logic – ignore the real problems and announce a flashy gimmick. Someone should tell them that "new" doesn't mean "better." Rant over.