McDonald's Drive-Thru AI Upgrade Is Taking Orders Wrong On Purpose
A viral rumor claims McDonald's new AI drive-thru system is deliberately mishearing orders as an experiment to train the technology. The rumor suggests the AI is programmed to add extra items like "two McFlurries" or "six Happy Meals" to orders, then test how often customers accept the modifications to improve its upsell algorithm. However, this is false. McDonald's has confirmed the AI system is currently in early testing at select locations and relies on voice recognition, but any order errors are unintentional and due to technical glitches, not intentional manipulation. The company states its goal is to streamline ordering, not trick customers into buying more.