McDonald's Drive-Thru AI Upgrade Already Getting Orders Wrong, Takes 15 Minutes to Serve a Single Happy Meal. What Happened to Common Sense?
So I pull up to the local McDonald's drive-thru last night, tired after work, just wanting a simple #1 with a Coke. Instead of hearing a human voice, I get this robotic thing asking if I want "a large soda and an apple pie" – I didn't ask for either. I say "No, just the meal," and it just keeps repeating the same wrong order. After 5 minutes of screaming "NO, JUST THE MEAL" into the speaker, some poor teenager comes on and says the computer crashed. Total wait time: 15 minutes for a cold Happy Meal. My kid was crying. They've replaced common sense with a touchscreen that can't even tell a McFlurry from a Filet-O-Fish. Who actually approved this junk? Bring back the real humans who understood "hold the pickles" without needing a software update. Rant over.