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McDonald's Drive-Thru AI Upgrade Taken Offline After Glitching and Serving Customers Everything They Said Wrong Orders

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McDonald's Drive-Thru AI Upgrade Taken Offline After Glitching and Serving Customers Everything They Said Wrong Orders

A highly anticipated McDonald's drive-thru AI upgrade has been abruptly shut down across 100 locations after customers reported the system repeatedly serving them incorrect items, including one incident where a woman's order for a "McFlurry" was interpreted as "McNuggets with a side of pickles and a large Diet Coke." The AI, designed to streamline ordering, malfunctioned with alarming frequency, leading to confusion and longer wait times. Social media exploded with videos of the chatbot struggling with accents and background noise. McDonald's has confirmed the AI is being pulled for further testing, denying rumors that the system was permanently scrapped. This is currently real, but expect the company to retool and relaunch soon.