the heirloom hotel laurel ms has officially forgotten what common sense looks like: charging $300 a night but guests can't even find a working ice machine or a front desk clerk who speaks basic English. We were promised a charming Southern experience and got a nightmare of overpriced dilapidated rooms and parking lot full of potholes. My grandmother’s trailer was in better shape, and it cost nothing. The owners need to get a grip and remember this is a small town, not a Manhattan penthouse. Save your money, folks.