Man Spends 47 Hours Trying to Cancel YouTube TV, Only to Be Offered a Free Shirt and a 'Thoughts and Prayers' Workflow
AITA for thinking this is peak late-stage capitalism? My buddy Tim tried to cancel his YouTube TV subscription last Tuesday—a simple task, right? WRONG. After 14 automated phone loops, 3 chat bots that clearly failed the Turing test, and a support rep named "Karen" who said canceling would "hurt the algorithm's feelings," he was finally offered a complimentary t-shirt if he promised to "just pause for a bit." TL;DR: YouTube TV is now harder to escape than a Reddit argument about pineapple on pizza.