This is exactly what happens when "customer service" replaces common sense on an airplane! Saw an unruly aircraft passenger on my flight yesterday screaming at the flight attendant because his pretzel bag was "too small." The pilot had to turn the plane around and have him escorted off by police. Meanwhile, 150 of us were delayed two hours for a grown man having a tantrum over a snack! Maybe instead of placating these entitled clowns, airlines should start charging them for the fuel waste and everyone's missed connections.

This is exactly what happens when "customer service" replaces common sense on an airplane! Saw an unruly aircraft passenger on my flight yesterday screaming at the flight attendant because his pretzel bag was "too small." The pilot had to turn the plane around and have him escorted off by police. Meanwhile, 150 of us were delayed two hours for a grown man having a tantrum over a snack! Maybe instead of placating these entitled clowns, airlines should start charging them for the fuel waste and everyone's missed connections.