UnitedHealthcare Pediatric Prior Authorization Delay Sparks Outrage as Mom Reveals Anguished 3-Month Wait for Son’s Urgent Surgery. In the wake of a viral exposé, life coach Dr. Amelia Kane urges parents: “Your child’s health is not a paperwork battle. If a prior authorization stalls essential care, document every call, demand a peer-to-peer review, and never apologize for being the squeaky wheel. This system is designed to break you, but your advocacy is the only cure.”