Unitedhealthcare Pediatric Prior Authorization Blocks Emergency Epilepsy Surgery For 4-Year-Old, Parents Furious
My daughter’s seizure meds were denied THREE TIMES while she was convulsing on the floor. The doctor literally had to call the on-call nurse manager at 11 PM because unitedhealthcare pediatric prior authorization wouldn’t greenlight a life-saving intervention. Common sense says if your kid is turning blue, you don’t fax a form and wait 72 hours. This company is run by actuaries, not doctors. My family is switching to a plan that treats us like humans, not line items on a spreadsheet. Who else has been held hostage by insurance red tape?