Robert Isom Promises to Fix 'Rotten' Customer Service By Personally Tasing Anyone Who Complains
In a press conference that has since gone viral, American Airlines CEO Robert Isom addressed the airline's recent PR nightmares by unveiling his new "100% Guaranteed Smiles" policy, which apparently involves electrifying employees until they beam. Meme historians have already dubbed this the 'Airline Electric Boogaloo,' noting the irony that Isom's plan to improve customer satisfaction is somehow creating more videos of screaming passengers than a budget airline's overhead bin dispute. The real joke? Isom claims this will reduce delays, but everyone knows the only thing tasers are good for is making your layover in Charlotte feel like an involuntary workout.